This Privacy Policy explains how heart-casino.co.uk ("we", "us", or "our") collects, uses, and protects the personal data of visitors to our website. Thesocialbar.co.uk is the data controller responsible for your information. We are committed to handling your data transparently and in full compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. By using our site, you acknowledge the practices described in this policy.
Information We Collect
Information You Provide
- Contact form submissions: Your name, email address, and any message content you send to our team.
- Newsletter sign-ups: Your email address if you choose to subscribe to updates from heart-casino.co.uk.
- Comments and feedback: Any content you voluntarily submit through comment or feedback features on the site.
- Survey responses: Information you provide if you participate in optional user surveys or polls.
Information Collected Automatically
- Device and browser data: IP address, browser type, operating system, and screen resolution.
- Usage data: Pages visited, time spent on each page, referring URLs, and click-through behaviour.
- Cookie data: Identifiers stored on your device that help us analyse traffic and personalise your experience (see below).
- Affiliate tracking data: Anonymised click and referral data generated when you follow affiliate links to casino operators featured in our Heart Casino reviews.
Cookies We Use
Thesocialbar.co.uk uses cookies to ensure the site functions correctly, to understand how visitors interact with our content, and to manage affiliate relationships with the casino operators we review. You can manage your cookie preferences at any time through your browser settings or our on-site consent tool.
| Cookie Type | Purpose | Retention |
|---|---|---|
| Essential | Enables core site functionality, security features, and your cookie consent preferences. | Session / up to 12 months |
| Analytics | Collects anonymised data on page views, traffic sources, and user journeys to help us improve the site (e.g. Google Analytics). | Up to 26 months |
| Affiliate / Marketing | Tracks referral clicks to casino operator partners so that commissions are attributed correctly when users follow links from heart-casino.co.uk. | Up to 30 days |
| Preferences | Remembers your site settings, such as display preferences and previously viewed reviews. | Up to 12 months |
| Social Media | Set by embedded social sharing widgets; may track your activity across other sites if you are logged into those platforms. | Varies by provider |
How We Use Your Data
- To operate and maintain heart-casino.co.uk and deliver our Heart Casino review content to visitors in Great Britain.
- To respond to enquiries, comments, or support requests submitted through the site.
- To send newsletters or updates where you have explicitly opted in to receive them.
- To analyse site usage and improve the quality, accuracy, and relevance of our casino reviews.
- To manage affiliate tracking and record referrals to licensed casino operators we feature.
- To comply with legal obligations under UK law, including responsible gambling information requirements.
- To detect and prevent fraudulent or abusive activity on our platform.
Legal Bases for Processing
Thesocialbar.co.uk processes personal data only where a valid legal basis exists under the UK GDPR. We rely on consent where you have actively agreed — for example, subscribing to our newsletter or accepting non-essential cookies. We rely on legitimate interests to operate and improve our review service, manage affiliate relationships, and ensure site security, provided those interests are not overridden by your fundamental rights. Where we are subject to a legal obligation, we process data on that basis. You may withdraw consent at any time without affecting the lawfulness of prior processing.
Third Parties & Affiliate Links
Thesocialbar.co.uk contains affiliate links to licensed casino operators, including those featured in our Heart Casino reviews. When you click these links, you will leave our site and be subject to the privacy policy of the respective operator. We receive a commission for qualifying referrals; this does not affect the independence of our editorial reviews. We also share anonymised usage data with analytics providers such as Google Analytics, which process data in accordance with their own privacy terms. We do not sell your personal data to any third party. All third-party processors used by heart-casino.co.uk are contractually required to handle your data securely and lawfully.
Your Privacy Rights
- Right of Access: You may request a copy of the personal data we hold about you.
- Right to Rectification: You may ask us to correct inaccurate or incomplete data.
- Right to Erasure: You may request that we delete your personal data where there is no compelling reason for its continued processing.
- Right to Data Portability: You may request your data in a structured, machine-readable format.
- Right to Object: You may object to processing based on legitimate interests, including direct marketing.
- Right to Restrict Processing: You may ask us to pause processing your data in certain circumstances.
- Right to Withdraw Consent: Where processing is consent-based, you may withdraw that consent at any time.
To exercise any of these rights, please contact the heart-casino.co.uk team using the details in the Contact section below. We will respond within 30 days. If you are dissatisfied with how we handle your request, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
Data Security & Retention
Thesocialbar.co.uk implements appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. These include secure HTTPS connections, access controls, and regular security reviews. We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal obligations. Contact form data is typically retained for up to 24 months; newsletter subscriber data is held until you unsubscribe; anonymised analytics data may be retained for up to 26 months. When data is no longer required, it is securely deleted or anonymised.
Contact
If you have any questions, concerns, or requests relating to this Privacy Policy or the way heart-casino.co.uk handles your personal data, please contact our team by email. We aim to acknowledge all privacy-related enquiries within 5 working days and to resolve them within 30 days.
Website: heart-casino.co.uk
Email: privacy@heart-casino.co.uk